This month’s sixty seconds is with our Senior Account Manager, Laura Saville. Laura joined our accounts team in November 2015 and works closely with clients such as Save the Children US, Halo Trust and University of Warwick. We managed to pull Laura away from her hectic schedule for just long enough to ask her a few questions!
What does your job involve?
Account management is a really varied role – no two days are the same. My job involves everything from a simple phone call to talk about something interesting I may have discovered that would benefit my client right the way up to strategic analysis, tenders, board presentations, full process overhauls and international travel.
What do you enjoy most about working within the Diversity Travel team?
My clients are by far the best thing about my role. They are all so different in terms of ethos, personality, culture and requirements. I have the pleasure of dealing with some really interesting and inspirational people on a daily basis.
This role is without doubt, the most challenging I have ever held. It is fast paced, unpredictable and exhilarating. You have to become a master at ‘spinning plates’ and quickly to say the least! However, even during the most ‘difficult’ periods, the role provides real development. I am constantly learning which keeps my brain active and focussed.
If you could give one piece of advice for travellers what would it be?
When preparing to travel, lay out all your clothes and all your money. Then take half the clothes and double the amount of money. This rule does not apply to shoes or handbags though. Shoes and handbags are an absolute necessity.
What is the best destination you have travelled to?
The Dominican Republic. I fell in love with the people, the culture and the 45 degree heat. The people in the area we stayed in had nothing; they lived in corrugated iron ‘shacks’, but they were the friendliest, happiest and most at-peace group of people I have ever had the pleasure of meeting. I have such fond memories of groups of us sitting together barbequing freshly caught fish over a half a metal drum. The rum wasn’t too bad either!
If you were stranded on a desert island and could only take three things, what would they be?
Hmmm – I suppose I can’t say I’d take my three dogs? If that’s the case, I’d take my family (including my dogs), some rum, and a big boat to sail us all home when we got bored of being stranded!
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